Privacy Policy

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Privacy Policy

Information We Collect

Third-Party Platform Access

CrossPostingPal connects to third-party social media platforms (such as X, Instagram, TikTok, Facebook, Bluesky, Mastodon, LinkedIn) using their official APIs. We access only the data necessary to provide our scheduling and posting service, such as your profile information, scheduled posts, and media. Your credentials (tokens) are stored securely and never shared with unauthorized parties.

We collect information that you provide directly to us when using CrossPostingPal:

  • Basic analytics data about website usage
  • Any additional information you choose to provide

How We Use Your Information

User Consent & Revocation

You may revoke CrossPostingPal's access to your social media accounts at any time via the social platform or through our app. Instructions for revoking permissions are available in your account settings or on the respective platform.

We use the collected information to:

  • Manage your account
  • Send you updates about the product
  • Improve our services
  • Communicate important changes or updates

Data Security

Security Practices

We encrypt sensitive data (such as tokens and media) and perform regular audits and updates to maintain the security of your information.

Compliance

We comply with applicable data protection laws such as GDPR and CCPA. If you have questions about your rights or wish to contact our Data Protection Officer, please use the contact form or email us at [email protected].

We implement appropriate security measures to protect your personal information. Your data is encrypted and stored securely.

Data Retention & Media Handling:

  • We guarantee to keep your past schedules and media for up to 3 months from the date of creation or upload.
  • We guarantee to handle media files up to 300MB in size.